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Hotel · Santiago · Santiago Metropolitan

Hotel Gran Palace

A four-star stay in the heart of Santiago, steps from Plaza de Armas and the Metropolitan Cathedral.

  • 5-minute walk to Plaza de Armas
  • Indoor pool, sauna, and fitness centre
  • 24-hour reception and room service
8.1 Great 4120 reviews Booking.com 8.1 · 4120 reviews

About

Hotel Gran Palace

Hotel Gran Palace is a 4-star property located about a 5-minute walk from Plaza de Armas in central Santiago. The hotel sits adjacent to the Santiago Metropolitan Cathedral, placing you right in the historic heart of the city. It offers an indoor swimming pool, sauna, and a restaurant, along with practical amenities like luggage storage and 24-hour reception.

Guest rooms range from Standard Double Rooms to Superior Suites and Standard Apartments, all equipped with air conditioning, heating, and a private bathroom with a bathtub or shower. Some rooms include a sitting area, mini-bar, tea and coffee facilities, and a dining table. With 4,120 reviews and an overall rating of 8.1, this property is a well-established choice for travellers exploring Santiago.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Central location near Plaza de Armas — About a 5-minute walk from Plaza de Armas and adjacent to the Metropolitan Cathedral, you're in the historic heart of Santiago with shops, transport, and attractions close by.
  • Indoor pool and sauna — An indoor swimming pool and sauna are available, a rare treat in a city-centre hotel.
  • Spacious rooms and comfortable beds — Guests highlight the large rooms and huge, comfortable beds, ensuring a good night's sleep.
  • Breakfast variety and quality — The breakfast receives consistent praise for its wide selection, especially the sweet options and made-to-order omelettes.

Worth weighing

3 to weigh
  • Value rating below overall average — The Value category scores 7.9, slightly lower than the overall rating of 8.1, suggesting some guests find the pricing less compelling relative to the experience.
  • No pets allowed — The hotel does not permit pets, so if you're travelling with an animal, you'll need to look elsewhere.
  • Check-in window ends at 23:59 — Although reception is 24-hour, the official check-in time ends just before midnight, which might be tight for very late arrivals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Suite

  • 1 King-size bed and 1 Sofa bed,6 Single beds,1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Double Room

  • 1 Double bed,1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Apartment

  • 1 Double bed,1 King-size bed and 1 Sofa bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access
  • Paid airport shuttle
  • Room service
  • Tours/Ticket assistance

Room

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Free toiletries
  • Electric kettle
  • Cookware/ Kitchen utensils
  • Flat-screen TV
  • Parquet floor

Food & Drink

  • In-room breakfast
  • Restaurant

Recreation

  • Indoor swimming pool
  • Fitness centre

Business & Events

  • Meeting/ Banquet facilities

Family

  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.1
Great 4120 reviews

Guest-rated 8.1/10 from 4,120 reviews

Booking.com · 8.1 · 4120 reviews
8.1Verified guest

“Great for a short stay. The hotel was spotless, in a superb and central location, and the rooms were snug. We really liked our double bed room. Being near boutiques, public transport, metro stops, bus stops, and taxis was handy. The food was excellent with plenty of choices. Free parking was close by, and the service was brilliant.”

8.1Verified guest

“All good, I really enjoyed it. The staff are friendly and keep the place tidy. Thanks for a wonderful stay.”

8.1Verified guest

“The staff were extremely helpful at all times. The room was quite large and attractive, the pool was great. The bed was comfortable and the bathroom was reasonably clean.”

8.1Verified guest

“The beds were enormous and comfy, ensuring a great night's sleep. Breakfast was a highlight with an incredible variety, especially the sweet options that really satisfied.”

8.1Verified guest

“The location is excellent, right in central Santiago with many attractions nearby. Breakfast had a wide selection with plenty of delicious sweets that were tempting. The beds were huge and comfy, giving a restful night after long workdays.”

8.1Verified guest

“Friendly staff, handy location, and the 24-hour reception made late check-in easy. The room was well-equipped with a TV and air conditioning for comfort.”

04 — Location

Getting around Santiago

The property sits in Santiago.

Plaza de Armas: A 5-minute walk from the hotel, this is Santiago's main square, surrounded by historic buildings and lively street activity.

Santiago Metropolitan Cathedral: Adjacent to the hotel, this grand cathedral is a landmark of the city and worth a visit for its architecture and history.

Huerfanos 1178, Santiago, Cl, Santiago, Santiago Metropolitan, Chile

Open in Google Maps

05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 01:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
52 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times at Hotel Gran Palace?

Check-in is from 14:00 until 23:59, and check-out is from 01:00 to 12:00.

Is parking available at the hotel?

Yes, parking is listed as an amenity, and at least one review mentions free parking nearby.

Are pets allowed at Hotel Gran Palace?

No, pets are not allowed on the property.

Does the hotel have a swimming pool?

Yes, there is an indoor swimming pool, and guests have praised it in reviews.

What dining options are available?

The hotel has a restaurant and offers in-room breakfast. Guests frequently compliment the breakfast variety, including a made-to-order omelette station.

The bottom line

For travellers who want to be in the middle of Santiago's historic centre, with a pool, sauna, and reliable comfort, Hotel Gran Palace is a solid choice. The hotel delivers on location, cleanliness, and breakfast, though value-conscious guests might find the price a touch high for the category.

8.1A dependable central stay with classic comforts.

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